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Built for UAE businesses AI Voice WhatsApp Orders Appointments

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AI business automation · Built for the UAE

AI That Speaks Your Customer's Language.

Connect every conversation, qualify every opportunity, automate orders, book appointments and give your customers intelligent support — across voice, WhatsApp, web and more.

ArabicEnglishHindiSpanishFrenchGerman+ more

MindFlowPlus Command Center Live Dubai · GST

See it work

Watch one conversation run your business.

Pick a scenario. MindFlow AI detects the language, understands the request, captures the details and acts — while your team sees everything.

WhatsApp · Beauty salon · DubaiSimulated

مرحبا، أريد حجز موعد غداً.

Hi, I'd like to book an appointment tomorrow.

MindFlow AI

بالتأكيد. لدينا عدة أوقات متاحة غداً. ما الوقت الذي تفضله؟

Of course. We have several times available tomorrow. What time do you prefer?

الساعة 4:30 مساءً من فضلك.

4:30 PM, please.

MindFlow AI

تم تأكيد موعدك غداً الساعة 4:30 مساءً. سنرسل لك تذكيراً قبل الموعد.

Your appointment is confirmed for tomorrow at 4:30 PM. We'll send you a reminder beforehand.

MindFlow AI · understanding in real time
Channel
WhatsApp
Language
Arabic (detected)
Intent
Book appointment
Captured
Tomorrow · 4:30 PM
Action
Booked in calendar
Outcome
Appointment confirmed · Reminder scheduled

One AI. Every customer conversation.

The same intelligence, memory and rules — on every channel your customers already use.

  • Voice

    AI answers calls, speaks naturally and transfers when needed.

  • WhatsApp

    Reply, book and take orders where UAE customers already chat.

  • Website Chat

    Turn website visitors into conversations and leads.

  • SMS

    Confirmations, reminders and follow-ups by text.

  • Instagram

    Answer DMs and story replies with context.

  • Facebook Messenger

    Handle Messenger inquiries around the clock.

  • Google Business

    Capture calls and messages from your Google listing.

  • Email

    Triage, answer and route email inquiries.

MindFlow Connect

Every conversation, connected.

WhatsApp, calls, website chat, Instagram, SMS and email land in one inbox. The AI answers, routes and remembers — and your team can step in at any moment.

  • Unified inbox
  • AI conversations
  • WhatsApp
  • Website chat
  • Social messaging
  • SMS
  • Email
  • Voice
  • Conversation history
  • Customer profiles
  • Human handoff
  • Automated routing
Explore MindFlow Connect
MindFlow Connect · Unified inboxAll 128WhatsAppVoiceWeb
  • OOmar K.ARهل يوجد توصيل إلى الشارقة؟AI replying
  • PPriya S.ENCan I reschedule to Thursday?Booked
  • HHotel guestENLate checkout requestHandoff
  • EElena V.RUЕсть ли столик на субботу?AI replied
  • AAhmed R.ARتأكيد الموعدConfirmed
  • DDaniel M.ENQuote for office cleaningQualified
OOmar K.WhatsApp · Arabic · SharjahAI agent handling

مرحبا، هل يوجد توصيل إلى الشارقة؟

Hi, do you deliver to Sharjah?

MindFlow AI

مرحباً عمر! نعم، نوصل إلى الشارقة خلال 60 إلى 90 دقيقة. هل تريد أن أبدأ طلبك؟

Hi Omar! Yes, we deliver to Sharjah within 60–90 minutes. Shall I start your order?

نعم، نفس طلبي السابق.

Yes, same as my previous order.

MindFlow AI

تم! أضفت طلبك السابق: 2 × وجبة دجاج كبيرة. الإجمالي 85 درهم. هل أؤكد الطلب؟

Done! I added your previous order: 2 × large chicken meal. Total AED 85. Shall I confirm?

AI is handling this conversation

MindFlow Reach

Turn conversations into qualified opportunities.

Every inquiry is captured, asked the right questions and scored — then followed up automatically until it becomes a booking or reaches your sales team.

  • Lead capture
  • Lead qualification
  • Lead scoring
  • AI follow-up
  • Automated outreach
  • Customer segmentation
  • Appointment conversion
  • CRM synchronization
Explore MindFlow Reach
MindFlow Reach · PipelineIllustrative
New lead14
Questions9
Qualified6
Sales team4
SSara M.Instagram86
86Lead score
  1. Rent or buy?Rent
  2. Property type2-bedroom apartment
  3. AreaDubai Marina
  4. BudgetAED 150k / year
  5. Move-inNext month
QualifiedCRM syncedSales notified

Multilingual AI voice agents

One AI Agent. Multiple Languages. One Customer Experience.

Your customers should not have to change the way they communicate with your business. MindFlowPlus enables multilingual AI voice experiences designed for customers across the UAE and beyond.

Choose a language

Arabic + English: UAE priority languages

Voice agent · Appointment SetterSimulated
Language: Arabic Agent online Listening

مرحبا، أريد حجز موعد غداً.

MindFlow AI

بالتأكيد. لدينا عدة أوقات متاحة غداً. ما الوقت الذي تفضله؟

Target language set shown. A language or voice is offered as live only when the voice technology configured for your account supports it — we confirm available languages, voices and dialects with you during setup.

Talk to MindFlowPlus.

Pick an agent mode and language, then start the call.

Incoming call+971 5• ••• ••••

Simulated call transcript. Live voice demos are available on a strategy call.

Live transcriptSimulated

مرحبا، أريد حجز موعد.

MindFlow AI

بالتأكيد. ما الخدمة التي تود حجزها؟

استشارة، غداً بعد الظهر إن أمكن.

MindFlow AI

غداً لدينا الساعة 2:30 أو الساعة 5:00 مساءً. أيهما تفضل؟

الساعة 2:30 مناسبة.

MindFlow AI

ممتاز، تم تأكيد موعدك غداً الساعة 2:30 مساءً. سأرسل لك التأكيد وتذكيراً عبر واتساب.

Language
Arabic
Agent
Online
Response time
0.8s
Human handoff
Available

Call summary

Intent
Book consultation
Action
Booked tomorrow · 2:30 PM
Outcome
Confirmation + reminder sent

MindFlow Orders

Customers Can Order Through Conversation.

On WhatsApp, on the phone or on your website — the AI clarifies options, confirms delivery or pickup, and sends a confirmed order to your team.

WhatsApp · Restaurant · Business BaySimulated

Hi, I'd like two large meals and one juice.

MindFlow AI

Absolutely. Would you like the meals with chicken or beef?

Chicken.

MindFlow AI

Great. Would you like delivery or pickup?

Delivery — same address as last time.

MindFlow AI

Order #MF10284 is confirmed. Total AED 101, arriving in about 35 minutes.

Try it: build your own order

Order ticket#MF10284
  1. Received
  2. Confirmed
  3. Preparing
  4. On the way
  • 2 ×Chicken Meal — LargeAED 78
  • 1 ×Fresh JuiceAED 16
Fulfilment
Delivery — Business Bay, Dubai
Subtotal
AED 94
Delivery
AED 7
Total
AED 101
ORDER CONFIRMEDStatus: Confirmed · ETA 35 min

Illustrative menu & prices

MindFlow Appointments

Appointments Without the Back-and-Forth.

The AI identifies the service, checks your calendar, offers real times and confirms — then sends reminders and handles reschedules.

Website chat · Wellness studio · DubaiSimulated

Can I book a consultation tomorrow?

MindFlow AI

Of course. Tomorrow I have 11:00 AM, 2:30 PM or 5:00 PM available. Which works for you?

2:30 PM.

MindFlow AI

Perfect. Your appointment is confirmed for tomorrow at 2:30 PM.

  1. 1Service
  2. 2Date
  3. 3Time
  4. 4Confirm

Service

September 2026

Available times

Appointment ConfirmedTomorrow · 2:30 PM · Dubai Reminders: 24h WhatsApp · 2h SMS

Customer journey

One Conversation Can Move the Entire Customer Journey Forward.

  1. 01

    Discover

    Customer finds your business.

  2. 02

    Connect

    Customer calls, messages or chats.

  3. 03

    Understand

    AI identifies intent and language.

  4. 04

    Qualify

    AI gathers the right information.

  5. 05

    Act

    AI books, orders or answers.

  6. 06

    Follow up

    AI continues the conversation.

  7. 07

    Human

    Your team takes over when necessary.

  8. 08

    Retain

    Customer stays connected.

AI + Human

AI Handles the Repetition. Your Team Handles the Relationship.

AI handles

  • Repetitive questions
  • Lead qualification
  • Appointment scheduling
  • Order intake
  • Follow-ups
  • Customer routing
  • Conversation summaries
WhatsApp · Hotel restaurant · Abu DhabiSimulated

Hi, I'd like to book a corporate dinner for 40 guests on 12 October.

MindFlow AI

Wonderful — I can help with that. Do you have a preferred time and any dietary requirements?

8 PM. A few vegetarian guests. Can I speak to someone about a custom menu?

MindFlow AI

Of course. I'm connecting you with our events team and sharing everything you've told me.

Transferred to Events teamSummary shared

  • Corporate dinner
  • 40 guests
  • 12 Oct · 8 PM
  • Vegetarian options
  • Custom menu request
LLayla · Events team

Hi, this is Layla from the events team. I have all your details — let’s design the menu together.

Your team handles

  • Complex cases
  • Sensitive situations
  • Relationship building
  • High-value sales
  • Business decisions
Customer experience team with headsets reviewing conversations in a Dubai office

Command Center

See every conversation, lead, booking and order — in one view.

Know what your customers are asking for, in which language and on which channel — and where your team is needed.

MindFlowPlus Command Center

All channels · All agents · Dubai (GST)

Illustrative dashboard data
Conversations12,842+12.4%
Leads2,481+8.1%
Appointments684+15.2%
Orders1,274+6.7%
AI Resolution78%+3 pts
Human Handoffs22%−3 pts
Conversations per dayLast 30 days
0200400600 Day 1Day 10Day 20Day 30
AI / human resolution
78%AI resolved
  • AI resolved 78%
  • Human team 22%
Channel performanceConversations
  • WhatsApp5,120
  • Website chat2,940
  • Voice2,310
  • Instagram1,280
  • Messenger610
  • SMS350
  • Email232
LanguagesShare of conversations
  • Arabic41%
  • English38%
  • Hindi9%
  • Russian4%
  • Other8%
Conversion funnel
  1. Conversations12,842
  2. Leads2,48119%
  3. Qualified1,40257%
  4. Booked68449%
Median first response
0.9s

AI agents · all channels

Integrations

Connect MindFlowPlus to the tools you already use.

Channels, commerce, calendars, CRMs, automation platforms and voice AI — connected with scoped, approved access.

  • WhatsAppChannel
  • InstagramChannel
  • FacebookChannel
  • Google BusinessChannel
  • EmailChannel
  • SMSChannel
  • WordPressWebsite
  • WooCommerceCommerce
  • ShopifyCommerce
  • CRM platformsSales
  • Calendar systemsScheduling
  • ZapierAutomation
  • MakeAutomation
  • ElevenLabsVoice AI
  • Retell AIVoice AI

Availability of each integration depends on your plan and configuration and is confirmed during onboarding. Third-party names and logos are trademarks of their respective owners, shown only to indicate supported channels and integrations, and do not imply endorsement.

Security & control

Built for Business. Designed for Control.

You decide what the AI knows, what it can do, who sees each conversation and when a human takes over.

  • Secure access

    Role-based sign-in for your team, with access limited to what each person needs.

  • User permissions

    Decide who can view conversations, edit AI knowledge or change workflows.

  • Controlled integrations

    Connect only the systems you approve, with scoped access for each connection.

  • Conversation visibility

    Every AI conversation is logged, searchable and reviewable by your team.

  • Human escalation

    Clear rules for when the AI hands over — and your team can take over at any time.

  • Business knowledge controls

    The AI answers from knowledge you provide and approve, not from guesswork.

  • Data handling controls

    Configure what is collected, how long it is kept and who can export it.

  • Auditability

    Change history and conversation records where supported by your plan.

Modern Abu Dhabi business district in late-afternoon light

United Arab Emirates

Built for Businesses Across the UAE.

MindFlowPlus is designed around the way modern businesses in the UAE communicate with their customers — across voice, messaging, social channels and digital experiences.

  • دبيDubaiHospitality, real estate, retail & F&B
  • أبوظبيAbu DhabiEnterprise, services & government-facing businesses
  • الشارقةSharjahRetail, education & family businesses
  • عجمانAjmanSMEs, clinics & home services
  • رأس الخيمةRas Al KhaimahHospitality, tourism & industry
  • الفجيرةFujairahHospitality, logistics & services
  • أم القيوينUmm Al QuwainLocal services & growing SMEs

Pricing in AED

Simple plans. Clear usage.

Start with the channels you need today and grow into voice, orders and advanced automation.

Starter

For small businesses starting with AI conversations.

AED499/ month

Start with Starter
  • 1 AI agent
  • Website chat + WhatsApp
  • Up to 1,000 conversations / month
  • Arabic + English
  • Appointment booking
  • Lead capture
  • Conversation inbox
  • Standard analytics
  • Email support

AI Voice available as an add-on

MOST POPULAR

Growth

For growing businesses that want every channel covered.

AED999/ month

Choose Growth
  • 3 AI agents
  • Voice, WhatsApp, web chat, Instagram & Messenger
  • Up to 5,000 conversations / month
  • 300 AI voice minutes included
  • Up to 5 languages
  • Appointments + orders
  • Lead qualification, scoring & AI follow-up
  • Calendar & CRM integrations
  • Human handoff & routing
  • Advanced analytics
  • Priority support

Business

For businesses with advanced automation needs.

AED1,999/ month

Choose Business
  • 10 AI agents
  • All channels incl. SMS, email & Google Business
  • Up to 15,000 conversations / month
  • 1,000 AI voice minutes included
  • All available languages
  • Custom workflows & routing rules
  • Order system integrations (e.g. WooCommerce, Shopify)
  • Team roles & permissions
  • Conversation summaries & audit views
  • Dedicated success manager

Enterprise

For multi-brand, multi-location and high-volume operations.

Custom

Talk to sales
  • Unlimited agents & brands
  • Custom conversation volumes
  • Volume voice pricing
  • Custom integrations & APIs
  • Advanced permissions & controls
  • Onboarding & training program
  • Service levels tailored to your operation

Subscription vs. usage

  • Subscription fees cover the MindFlowPlus platform and included allowances shown for each plan.
  • Usage-based third-party costs — such as telephony and phone numbers, SMS, WhatsApp conversation fees and voice minutes beyond your allowance — are billed separately at the rates shown in your proposal.
  • Setup and onboarding are quoted based on scope. Prices in AED; VAT applied where applicable.
  • Plan inclusions are indicative and confirmed in your proposal.

FAQ

Questions UAE businesses ask us.

Can't find your answer? Ask MindFlow AI, or message our team.

Chat on WhatsApp
See all FAQs

Built for businesses across the UAE

Your Customers Are Already Talking.

Make sure your business is ready to answer.

Arabic · English · Voice · WhatsApp · Orders · Appointments

Try Demo